Refund policy

About travel plan (car charter / pick -up)

Free cancellation is up to 72 hours.
Cancellation charges are incurred for 20 % from 72 hours to 48 hours, 50 % for 48 hours to 24 hours, and 100 % within 24 hours.

In the case of cancellation (such as delay or cancellation of airplanes) caused by force majeure, refunds and date and time change are possible. Cancellation caused by force majeure is free.

We will try our best to avoid miscommunication with the driver, but if you cannot use it, we cannot refund or change the date and time.

About digital content

Due to the characteristics of the product, we cannot accept cancellation or refund for any reason.