1. Eating and drinking and smoking in the car are strictly prohibited.
2. To contact the staff, fill out your e -mail address, phone number, or social media account (only available for WeChat, LINE, and DAPP) in the reservation form after the payment is completed.
The driver's name, contact information, and license plate number will be notified the day before the pickup through the provided contact information.
3. The driver waits at the agreed location. If you can't find a driver after arriving at the pickup location, call the supplier customer service number (listed on the voucher) and enable international roaming services.
Get the voucher within 4.1 days. Please let us know if you do not receive the reservation confirmation
Free cancellation is up to 72 hours.
Cancellation charges are incurred for 20 % from 72 hours to 48 hours, 50 % for 48 hours to 24 hours, and 100 % within 24 hours.
In the case of cancellation (such as delay or cancellation of airplanes) caused by force majeure, refunds and date and time change are possible. Cancellation caused by force majeure is free.
We will try our best to avoid miscommunication with the driver, but if you cannot use it, we cannot refund or change the date and time..